Terms

Terms & Conditions

 

Shipping & Delivery
Free delivery for orders over £50 relates to UK orders only.
Despatch is usually within two working days (Mon-Fri).
 
Standard postage is based on Royal Mail 3-5 working days.  International delivery times vary.

 

Privacy & Security
We don't hold any of your credit/debit card details on file or online. We may store basic details such as name address and telephone number but we don't cold call and we will never pass these details onto a third party. 

 

Returns & Replacements
We are sorry if an item is faulty or the wrong item has been received, please phone us on 01405 813742 and we will do our best to resolve the problem ASAP.
If your item is just not suitable or the wrong size don't worry we operate a FREE returns policy in the UK. Please see here for more details FREE RETURNS SERVICE
All returns must be in unused condition with original packaging and condition within 14 days of receipt.   For International orders outsie the UK buyers are responsible for all return postage costs.  
 You will be refunded via the same method that you paid with e.g. through the PayPal gateway, which may either add funds to your PayPal account or go directly back to your credit/debit card.

 

Ordering
Ordering is fairly simple.  Just use the categories to navigate the store and add your chosen products to the cart.  When you are ready you can go to checkout to pay. 

 

Payment, Pricing & Promotions
We try to keep our price as competitive and up to date as possible.  As online sellers we may run various promotions on different channels such as eBay, PlayTrade and Amazon and prices may differ accordingly.  Prices on this site are relevant to this site only, and vice versa!

 

Bulk Orders
We are often asked to supply bulk orders and are only too pleased to help.   You can use this site to order (if we have enough in stock showing!) or you can phone us directly.  If we don't have enough in our store we will do our best to organise it for you.  We offer free UK postage for all bulk orders over £50.