Terms

Terms & Conditions

 

Shipping & Delivery
Free delivery for orders over £110 relates to UK orders only.
Despatch is usually within two working days (Mon-Fri). 
Standard postage is based on Yodel & Royal Mail 1-5 working days, a tracking number will be emailed to you after dispatch.  International delivery times vary.
You can track your order via the Delivery Group or Royal Mail, the links are:
https://www.royalmail.com/track-your-item#/
https://www.thedeliverygroup.co.uk/
Please contact us if you think your item has been lost or delayed, we can chase up the delivery or send a replacement item.

 

Privacy & Security
We don't hold any of your credit/debit card details on file or online. We may store basic details such as name, address, email and telephone number with your order but we don't cold call and we will never sell these details onto a third party. 
This site and its affiliated apps may store cookies on your computer for your enhanced shopping experience.

 

Returns & Replacements
Cancellation or amendment is possible before despatch, just email or phone us to let us know.  After dispatch items will have to returned for refund (see below). 
We are sorry if an item is faulty or the wrong item has been received, please phone us on 01405 813742 and we will do our best to resolve the problem ASAP.
If your item is just not suitable or the wrong size don't worry we operate a FREE returns policy in the UK. Please see here for more details FREE RETURNS SERVICE
All returns must be in unused condition with original packaging and condition within 14 days of receipt.   For International orders outside the UK contact us by email.  
You will be refunded via the same method that you paid with e.g. through the PayPal gateway, which may either add funds to your PayPal account or go directly back to your credit/debit card.
 

 

Ordering
Ordering is fairly simple.  Just use the categories to navigate the store and add your chosen products to the cart.  When you are ready you can go to checkout to pay. 

 

 

Our Store
You are welcome to visit our store. We have gaming tables available for tabletop games and a large range of products to browse. Our address is Unit B2, Thorne Enterprise Park, King Edward Road, Thorne, Doncaster, DN8 4HU. Please see the Contact Us page for our current opening hours.

 

Payment, Pricing & Promotions
We try to keep our price as competitive and up to date as possible.  As online sellers we may run various promotions on different channels such as eBay, PlayTrade and Amazon and prices may differ accordingly.  Prices on this site are relevant to this site only, and vice versa!

 

Bulk Orders
We are often asked to supply bulk orders and are only too pleased to help.   You can use this site to order (if we have enough in stock showing!) or you can phone us directly.  If we don't have enough in our store we will do our best to organise it for you.  We offer free UK postage for all bulk orders over £50.

 

Our Registration & VAT Numbers

UK REGISTRATION NUMBER 08295734

UK VAT 151440054

FR VAT FR62815175245

DE VAT DE303311528